Refund policy

Return & Refund Policy

At uiuayv.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions.

Return Period

Returns may be requested within 30 days of delivery.

Return Requirements

To qualify for a return:

• Items must be unused and in their original condition.
• Original packaging must be included.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items may not be eligible for return:

• Final sale items
• Clearance products
• Personalized or custom-made products
• Items showing signs of use or damage after delivery

Refunds

Once the returned item has been received and inspected:

• You will receive a notification regarding the status of your refund.
• Approved refunds will be issued to the original payment method.
• Refund processing typically takes 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Email: support@uiuayv.shop